FAQ

Yummy is our food online ordering platform that makes getting great food from your favorite local restaurants as easy as requesting a ride.

The Yummy app connects you with a broad range of local restaurants and food, so you can order from the full menus of your local favorites whenever you want.

The Yummy app connects you with a broad range of local eateries, so you can have your favorite food delivered to your doorstep at the tap of a button.

You can either order in the Yummy app, or at Yummy.ps

Within the app, tap search tab to find a restaurant you like... After that, just pick a dish (or dishes!) you want, add it to your cart, and place your order.

The time estimate you see combines how much time it typically takes the restaurant to accept and prepare an average order, and how much time it should take for your food to be delivered to your address.

Please note that this is our best estimate. Actual delivery times may fluctuate depending on how busy the restaurant is, how large your order is, traffic conditions, and other factors.

Tap my orders to see a list of your past orders. Find the order you would like to have again and tap REORDER. This will add the same list of items to your cart, so you can do a final review before placing your order again.

After you place an order, you can cancel your order anytime after submitting the order but BEFORE the restaurant accepts the order. To do so, tap "Cancel Order".

If you would like to cancel an order AFTER an order has been accepted by a restaurant, you will need to call our support team. Our support team will then confirm with the restaurant that they have not begun preparing your food and are ok with the cancellation. If the restaurant has started preparing the food, we will be unable to issue a full refund for the order.

We realize that unique situations happen occasionally, and we are happy to help!

You can order multiple items from the same restaurant, but you cannot order from multiple restaurants in the same order. However, if you do want food from multiple restaurants, once you place your order, you can then order items from a different restaurant while your current order is being prepared and delivered. Please note that each order will include its own delivery fee.

Tap the link forget my password. You will receive an email with a unique link you can use to create a new password. Be careful not to share your password with others - Yummy support will never ask you for your password.